Bahasa Melayu
Anda boleh memadam akaun SiteClaim sendiri, tanpa menghubungi kami. Nama aplikasi (pembangun) ialah SiteClaim.
- Dalam aplikasi mudah alih: buka SiteClaim → Tetapan → Padam akaun, taip
PADAM, dan sahkan. Aplikasi turut mengosongkan pangkalan data tempatan dan sesi tersimpan pada peranti. - Melalui laman web: masuk dan buka Tetapan → Akaun, kemudian sahkan pemadaman.
- Jika anda tidak lagi boleh masuk: e-mel support@siteclaim.app daripada alamat pada akaun tersebut. Kami mengesahkan permintaan dan memadamnya dalam tempoh 30 hari.
Jika anda satu-satunya pemilik organisasi: jemput pemilik lain dan serahkan pemilikan dahulu, atau sahkan penutupan organisasi bersama akaun anda. Organisasi yang ditutup tidak boleh dicapai sesiapa.
Dipadam serta-merta
- Nama, e-mel, nombor telefon dan gambar profil anda
- Kelayakan masuk dan semua sesi aktif anda
- Baris gilir sync luar talian dan pengenal peranti daripada telefon anda
- Jemputan tertunda yang dihantar ke e-mel anda
- Alamat IP dan butiran peranti dalam log aktiviti
Disimpan oleh syarikat
- Tuntutan, invois, pembayaran dan pesanan ubah suai (VO)
- Laporan harian, gambar tapak dan masa rakamannya
- Catatan log aktiviti, tanpa nama anda
Rekod ini milik organisasi yang memiliki projek, bukan akaun peribadi anda. Undang- undang penyimpanan rekod Malaysia mewajibkannya dan rakan sekerja anda masih memerlukannya. Rekod disimpan selama tempoh yang ditetapkan organisasi (lalai 7 tahun) sebelum dibuang.
English
You can delete your SiteClaim account yourself, without contacting us. The app (developer) name is SiteClaim.
- In the mobile app: open SiteClaim → Settings → Delete account, type
DELETE, and confirm. The app also clears its local database and stored session on the device. - On the web: sign in and open Settings → Account, then confirm the deletion.
- If you can no longer sign in: email support@siteclaim.app from the address on the account. We verify the request and delete it within 30 days.
If you are the only owner of an organization: invite another owner and hand over first, or confirm closing the organization together with your account. A closed organization is unreachable for everyone.
Deleted straight away
- Your name, email address, phone number and profile photo
- Your sign-in and every active session
- The offline sync queue and device identifiers from your phone
- Pending invitations addressed to your email
- IP addresses and device details in the activity log
Kept by the company
- Claims, invoices, payments and variation orders
- Daily reports, site photos and their capture times
- Activity log entries, with your name removed
These records belong to the organization that owns the project, not to your personal account. Malaysian record-keeping law requires them and your colleagues still need them. They are kept for as long as the organization sets (7 years by default) and are then purged.